4 Customer Service jobs

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world? Binance have an exciting opportunity to recruit a HR Business Partner to support our Customer Support function which is distributed across many parts of the world.  As a partner to the Customer Service function, you will consult and provide your expertise covering a wide range of HR areas to drive company strategic initiatives. You will proactively help to resolve issues and offer your advice to enable a rapidly growing team and ensure maximum effectiveness for your function. As a member of the Global HR team, you will also contribute to core HR strategies including CoE, C&B, evaluation,...

About the team: Luno’s Customer Success team is on the mission to ensure that we continue to be the most welcoming and trusted place on the planet to safely buy, sell, store, and use crypto. With the help of leading technology, our experienced multi-disciplined team ensures we carefully design a customer support experience that guides and delights our customers.   The role in a nutshell: We're looking for a Head of Customer Success to help us build a high performing customer success team as we embark on making the Luno brand synonymous with the best customer experience in the finance industry! This role reports to Tony Sneedon , VP Operations.   Your mission will be: To set direction and strategy for our growing, global operations. Lead and grow the team of driven and high performing individuals. Make a lasting impact on millions of our customers Your mission:  Drive, define and implement our innovation...

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?   Responsibilities Sourcing, ingestion and analysis of blockchain ecosystem data (on-chain as well as off-chain data metrics) and liaising with relevant internal and external for the same Analytics for community, developer relations, marketing and campaigns from sources such as Twitter, Discord, Telegram, Similarweb as well as other social / community / marketing related platforms Identifying new data sources for analysis of dapps and emerging sectors (e.g. social, metaverse) Identifying new data sources to benchmark BNB chain against upcoming competitor chains Liaising with big data...

A little about us: Our popular mobile app and website helps people around the world grow and manage their money using the world's most mature cryptocurrencies: Bitcoin, Ethereum and USDC. We’ve processed over $21 billion to date. Over 9 million customers across 40 countries have chosen to hold their crypto wallets on Luno because we offer a delightfully simple experience and bank-grade security.  We're part of the Digital Currency Group , named in 2021 as one of TIME magazine’s 100 Most Influential Companies, in the “Disruptors” category alongside Tesla, AirBnB, SpaceX, Peloton. TIME noted that DCG is “ mainstreaming cryptocurrency ”. We’re proud to be one of the world’s most international cryptocurrency teams, with colleagues from 43 different nationalities working across South Africa, Indonesia, the United Kingdom, Malaysia, Nigeria, Australia and Singapore.  Luno is one of the few crypto exchanges that has received a...