24 Operations jobs

Description: At Unstoppable Domains, we’re building the gateway to the decentralized web, a brand new Internet where individuals own their own information instead of owned by large corporations. In this role, you will have an opportunity to shape the Unstoppable developer relations function. You’ll be managing the Unstoppable developer community, and engaging with the broader Web3 developer community in order to for us to have a seat at the proverbial table. Through technical content and programs, you will drive the growth of Unstoppable Domains’ brand as an unrivaled developer resource for building the future internet. Incorporating elements of education, development, and engagement, in this role you will wear many different hats in your effort to showcase the unique benefits of Unstoppable Domains in Web3.   You will: Inspire and equip developers to build applications using Unstoppable Domains platform Provide support for developers when they need a hand in...

We're looking for a Community Manager to interact directly with our community and get them excited about blockchain domains. You will answer questions, share information resources, create support tickets for support engineers to complete, and follow up with customers to ensure their issues are resolved. You will communicate with customers primarily via live web chat, but also over email, Telegram, Twitter, and other channels. Community Managers will work in shifts so that someone is monitoring the community 24/7. Your goal is to assist, educate, and excite every member of the community. What you will do: Communicate directly with customers via web chat, Telegram, Twitter, DM, email, and other channels - answer questions, resolve issues, make them happy Create support tickets and work with Support Engineers to ensure a great customer experience Monitor conversations via live web chat and guide the conversation towards learning and positivity Contribute to a knowledge...

What is BlockFi? BlockFi’s mission is to provide liquidity, transparency and efficiency to digital financial markets by creating products that meet the needs of consumers and corporations across the globe. We build bridges between traditional finance and digital markets that enable growth for all participants. We’re a team of builders and strivers, proud to champion financial inclusivity and offer economic opportunities around the globe. We provide the same inclusivity to our team members. BlockFi is a place where diversity is celebrated, individuality is recognized, and every single team member is valued. We are changing the status quo to be the first financial company that people love, and we rely on our people to make it happen! BlockFi is looking for an Executive Assistant to join our growing team! Our quickly growing team needs an adaptable, reliable, super-organized Executive Assistant to provide high level administrative support. We are...

What is BlockFi? BlockFi’s mission is to provide liquidity, transparency and efficiency to digital financial markets by creating products that meet the needs of consumers and corporations across the globe. We build bridges between traditional finance and digital markets that enable growth for all participants. We’re a team of builders and strivers, proud to champion financial inclusivity and offer economic opportunities around the globe. We provide the same inclusivity to our team members. BlockFi is a place where diversity is celebrated, individuality is recognized, and every single team member is valued. We are changing the status quo to be the first financial company that people love, and we rely on our people to make it happen! BlockFi is looking for a Fraud Operations Analyst  to join our growing team!  Your Mission: Conduct reviews of suspected fraudulent activity on the platform and use available resources to make risk-based decisions and...

What is BlockFi? BlockFi’s mission is to provide liquidity, transparency and efficiency to digital financial markets by creating products that meet the needs of consumers and corporations across the globe. We build bridges between traditional finance and digital markets that enable growth for all participants. We’re a team of builders and strivers, proud to champion financial inclusivity and offer economic opportunities around the globe. We provide the same inclusivity to our team members. BlockFi is a place where diversity is celebrated, individuality is recognized, and every single team member is valued. We are changing the status quo to be the first financial company that people love, and we rely on our people to make it happen! We’re looking for an ambitious Financial Operations Analyst to join our team who will: Organize and reconcile large amounts of data to ensure proper financial reporting while delivering a top notch client experience Review data...

What is BlockFi? BlockFi’s mission is to provide liquidity, transparency and efficiency to digital financial markets by creating products that meet the needs of consumers and corporations across the globe. We build bridges between traditional finance and digital markets that enable growth for all participants. We’re a team of builders and strivers, proud to champion financial inclusivity and offer economic opportunities around the globe. We provide the same inclusivity to our team members. BlockFi is a place where diversity is celebrated, individuality is recognized, and every single team member is valued. We are changing the status quo to be the first financial company that people love, and we rely on our people to make it happen! We are looking for an Institutional Operations Analyst to join us as we continue to build out our middle and back office team. This is a junior role with room to grow, and an opportunity to get your foot in the door at an up-and-coming...

What is BlockFi? BlockFi’s mission is to provide liquidity, transparency and efficiency to digital financial markets by creating products that meet the needs of consumers and corporations across the globe. We build bridges between traditional finance and digital markets that enable growth for all participants. We’re a team of builders and strivers, proud to champion financial inclusivity and offer economic opportunities around the globe. We provide the same inclusivity to our team members. BlockFi is a place where diversity is celebrated, individuality is recognized, and every single team member is valued. We are changing the status quo to be the first financial company that people love, and we rely on our people to make it happen! BlockFi is looking for a Recruiting Operations Manager to join our growing team!  About Your Team The Talent Acquisition (TA) team at BlockFi embodies our core values. We strive to deliver a best-in-class candidate...

Electrical Apprentice   Date: January 2022   Location:  Rhodium Shared Services LLC, Central, TX      Job Summary:   To learn the electrician trade, under the guidance experienced professionals, by performing a number of work assignments, such as  installing and maintenance of the electrical wiring, fixtures, and systems in buildings . They will report directly to the Head of Power      Mindset/Attitude/Skill Expectations:     Highly organized and enjoys creating systems and improving them for the benefit of the team.    Software skills and willingness to learn new skills as needed    Self-starter and evidence of self-management, take initiative and don’t wait to be told what to do.    Positive attitude- prefers to see the opportunities for improvement instead of focusing on what’s wrong and who is to blame for it.    Flexible with schedule-willing to respond to emergencies, including coming in at off hours...

Currently accepting Texas residents whose relevant work history also took place in Texas.  Who We Are:  We are a large bitcoin mining operation in the Austin area and we are growing fast! At Rhodium, we foster an environment of collaboration, collective decision making and personal motivation. As our most important asset, our team members mean everything to us. We treat one another like family, and we approach each day as if the company were our own. We are driven and we show up for each other every day. We show grace and we are self-aware. We are radically transparent and strongly believe in a direct approach to problem solving. We truly believe that if we strive for these traits as a standard, then we all win together. The most successful candidates for a position at Rhodium possess strong critical thinking skills and enjoy problem solving. They are generally flexible regarding scheduling, planning and workflow and are excited for the opportunity to learn. Our...

Description At Exodus, we refer to our Customer Support Specialists as   Community Support Engineers   ( CSE s)! Our talented team of CSEs builds trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week. If that sounds interesting to you and you... Like managing your own digital assets. Enjoy problem-solving by reading and searching for answers. Love helping others and teaching your friends about all facets of cryptocurrencies. ...then please read on! Exodus receives hundreds of emails and chat messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with customers through email and social media. What You Will Do Assist users in navigating the intricacies of managing digital assets. Create and maintain support articles in our Knowledge Base to address common customer questions. Create above-and-beyond customer service...

Description Exodus Community Support Engineers (CSEs) build trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week. Do you like managing your own digital assets? Do you enjoy problem-solving by reading and searching for answers? Do you love helping others and teaching your friends about all facets of cryptocurrencies?· If you answered yes to these questions, read on.. Exodus receives hundreds of emails and chat messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with customers through email and social media. What You Will Do Assist users in navigating the intricacies of managing digital assets. Create and maintain support articles in our Knowledge Base to address common customer questions. Create above-and-beyond customer service experiences that surprise and delight. Use problem-solving abilities to resolve unique...

Description At Exodus, we refer to our Customer Support Specialists as   Community Support Engineers   ( CSE s)! Our talented team of CSEs   builds trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week. If that sounds interesting to you and you... Like managing your own digital assets. Enjoy problem-solving by reading and searching for answers. Love helping others and teaching your friends about all facets of cryptocurrencies. ...then please   read on! Exodus receives hundreds of emails and chat messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with customers through email, our live Slack chatroom, and social media. What You Will Do Assist users in navigating the intricacies of managing digital assets. Create and maintain support articles in our Knowledge Base to address common customer questions. Create...

Binance.US is the fastest growing and most integrated crypto platform in the United States. Our mission is to provide liquidity, transparency, and efficiency to financial markets by creating products that leverage crypto to unlock the power of everything.. We build bridges between traditional finance and digital markets that enable growth for all—empowering the future of finance. As an Operations Analyst, you will focus on supporting diverse projects in the operations wheelhouse as well as strategic initiatives throughout the organization. You’ll play a crucial role in designing and executing scalable internal processes to support our rapid growth and expansion of market offerings. You will work to enhance the company’s ability to execute on projects leading to policy and strategy change. Responsibilities Actively support an expansive project portfolio and prioritization process for new and existing features Identify and remove impediments that block the team’s...

Description: We’re looking for Social Media Support Analysts to provide an amazing support experience to our community on social media networks. If you have excellent communication skills and enjoy helping people, come be a part of our Social Media Support team and help us support Exodus customers! The Social Media Support Analyst will support Exodus customers with app-related issues via social channels such as Twitter, Facebook, and other social channels. Through problem identification, troubleshooting, education, and resolution, you will be required to provide innovative and exceptional customer care. What You Will Do: Provide stellar Exodus support to customer inquiries on Twitter, Facebook, YouTube, Instagram, and App Stores. Catalog and funnel actionable feedback to support and product teams. Raise escalations where appropriate. Handle a wide range of complex technical problems, including the company’s most serious, visible and sensitive issues. Monitor...

About Galaxy Digital Galaxy Digital is a diversified financial services firm dedicated to the digital asset, cryptocurrency and blockchain technology industry. As one of the most well-capitalized and trusted companies in the industry, Galaxy Digital is a publicly listed company on the TSX and operates five synergistic business lines: Trading (arbitrage, macro, market making/OTC), Asset Management (passive and active strategies, including venture capital), Principal Investing, Investment Banking Services (capital markets and M&A) and Mining (proprietary mining and mining finance). Galaxy Digital’s CEO and Founder Michael Novogratz leads a team of institutional veterans focused on this high-growth, technology-driven space. The company is headquartered in New York City, with offices in San Francisco, Tokyo, Hong Kong, London, Chicago, the Cayman Islands (registered office) and New Jersey. Role Description Galaxy Digital is actively looking for an experienced Client...

About Galaxy Digital Galaxy Digital is a diversified financial services firm dedicated to the digital asset, cryptocurrency and blockchain technology industry. As one of the most well-capitalized and trusted companies in the industry, Galaxy Digital is a publicly listed company on the TSX and operates five synergistic business lines: Trading (arbitrage, macro, market making/OTC), Asset Management (passive and active strategies, including venture capital), Principal Investing, Investment Banking Services (capital markets and M&A) and Mining (proprietary mining and mining finance). Galaxy Digital’s CEO and Founder Michael Novogratz leads a team of institutional veterans focused on this high-growth, technology-driven space. The company is headquartered in New York City, with offices in San Francisco, Tokyo, Hong Kong, London, Chicago, the Cayman Islands (registered office) and New Jersey. Associate/Analyst, Product Analyst Galaxy Digital is a diversified financial...

About Galaxy Digital Galaxy Digital is a diversified financial services firm dedicated to the digital asset, cryptocurrency and blockchain technology industry. As one of the most well-capitalized and trusted companies in the industry, Galaxy Digital is a publicly listed company on the TSX and operates five synergistic business lines: Trading (arbitrage, macro, market making/OTC), Asset Management (passive and active strategies, including venture capital), Principal Investing, Investment Banking Services (capital markets and M&A) and Mining (proprietary mining and mining finance). Galaxy Digital’s CEO and Founder Michael Novogratz leads a team of institutional veterans focused on this high-growth, technology-driven space. The company is headquartered in New York City, with offices in San Francisco, Tokyo, Hong Kong, London, Chicago, the Cayman Islands (registered office) and New Jersey. Role Description Candidate sought for associate algo developer role within Galaxy's...

Who We Are:   Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 20 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone.   Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Malta, Hong Kong, Singapore and Japan, but we believe in you working wherever you work best.    About the Opportunity:    We are looking for an experienced Executive Assistant to support the CEO and potentially other members of the executive team.  Th e successful candidate  will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives.      This exciting role requires superior...

About the Role We’re known for providing great service and offering a wide variety of funding options for our clients globally. This role is responsible for improving our reputation for great service and making sure that our funding operations and services are best in the industry. Funding is a foundational piece of Kraken’s offering, and we are looking for someone who can take us to the next level on funding service and ops. The role oversees all the client facing team members who specialize in funding-related activity including fiat and crypto. Additionally, it also runs all the day to day funding operations including liaising with all our global banking and payment partners. We have hundreds of bank accounts globally and dozens of these relationships. Requirements Know global banking and payment provider processes and best practices from having worked in a high risk payments environment for 5+ years Be able to manage a team of 100+ people and be able to prove it by...

We are seeking a highly ambitious, energetic, and experienced Account Manager who is competent and confident enough to become the reliable face of our dynamic organization, creating long-term and trusting relationships with our key clients. The Account Manager’s role is to oversee a portfolio of assigned key clients, develop new business from existing clients, and seek fresh business opportunities. Our ideal candidate has a unique flair for client communication, understands client behavior, is known for building long-lasting, mutually beneficial relationships with clients, and acts as a problem solver to the client. Responsibilities Be an advocate for Kraken’s full product suite Be the primary point of contact and build long-term relationships with clients based on trust and respect Act as a full service researcher for clients Be available for your clients to contact you via any channel they prefer including voice Enhance Kraken’s reputation by taking initiative in...