Luno
Kuala Lumpur, Malaysia
The role in a nutshell:
Supporting Luno’s strategic value of being a customer first business, this is a fantastic opportunity to work closely with our most valued and loyal customers. In this font-facing role you will use various data points and key insights to develop, retain and monitor our high value customer base. You will be expected to actively manage a portfolio of customers while maintaining the highest standard of customer service and also build a network within the cryptocurrency industry.
Leveraging your excellent communication and influencing skills; your ability to develop sustainable and meaningful relationships with high value customers and business owners; and present information with the aim to provide them a seamless Luno experience. You will work cross functionally to ensure that the needs of these customers are met, resulting in the consistent volumes of trades.
All in all, this is the perfect role for the person that loves to walk the extra...