Exodus

Description Exodus is looking for an extraordinary project manager to join the team! With over 120 mainnet assets and tokens supported in our wallet, we need someone whose primary responsibility is ensuring that our infrastructure and wallets stay in lock step with upgrades happening on those chains + contracts. As our new project manager you would ensure that we are fully covered for all digital asset upgrades. What You Will Do Own and maintain our asset CRM sheet. Develop and maintain an asset upgrade calendar. Cultivate partner relationships and communication channels with the development teams behind every asset we support. Work cross-functionally within Eng + DevOps + Product to coordinate + triage the work required to upgrade. wallets/magnifier/full nodes/etc. with as much lead time as possible. Who You Are You have 3-5 years of experience working as a project manager, ideally in Fintech, Crypto, or Blockchain. You have extraordinary organizational...

Description Exodus is looking for an engineer who is excited to explore and integrate bleeding edge Bitcoin features into the Exodus wallet. Your role as a Junior Bitcoin Engineer is to make sure that our Bitcoin technology stack is on the forefront of current developments and give our customers the Bitcoin experience they deserve. Do you know what Taproot is? You can’t wait for the activation? Multisig is your passion? Great. Come to work for Team Bitcoin at Exodus. What You Will Do We need someone who will: Research new Bitcoin developments and figure out how to integrate them into our Desktop and Mobile wallets. Work cross functionally with our DevOps team to configure full node software. Create internal tools to help our team better support users. Modify front-end React.js components in our wallets in order to better support Bitcoin. Implement or use 3rd-party libraries for asset signing and transaction creation. Who You Are Characteristics we are...

Description Exodus is looking for a QA Leader who is passionate about testing and who will be responsible for software development of testing libraries, harnesses, test suite reliability and other technical maintenance across the Exodus Desktop, Mobile and project templates. You will grow our QA team from the ground up, working as leader to future QA team members. What You Will Do Maintain our existing test suites (unit, integration and Spectron) by making them run more efficiently and reliably Update our test libraries and harnesses to add new features to make writing new tests easier for Exodus developers Create template and example tests to increase coverage and that act as examples future tests can be added to Put major work into the Spectron test suite to increase reliability and speed so we can start relying on it Directly enable the Automation Engineer to accomplish their goal of adding many new test cases to the Spectron test suite As the team need grows,...

Description: We’re looking for Social Media Support Analysts to provide an amazing support experience to our community on social media networks. If you have excellent communication skills and enjoy helping people, come be a part of our Social Media Support team and help us support Exodus customers! The Social Media Support Analyst will support Exodus customers with app-related issues via social channels such as Twitter, Facebook, and other social channels. Through problem identification, troubleshooting, education, and resolution, you will be required to provide innovative and exceptional customer care. What You Will Do: Provide stellar Exodus support to customer inquiries on Twitter, Facebook, YouTube, Instagram, and App Stores. Catalog and funnel actionable feedback to support and product teams. Raise escalations where appropriate. Handle a wide range of complex technical problems, including the company’s most serious, visible and sensitive issues. Monitor...

Description Exodus Community Support Engineers (CSEs) build trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week. Do you like managing your own digital assets? Do you enjoy problem-solving by reading and searching for answers? Do you love helping others and teaching your friends about all facets of cryptocurrencies?·  If you answered yes to these questions, read on.. Exodus receives hundreds of emails and chat messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with customers through email, our live Slack chatroom, and social media. What You Will Do Assist users in navigating the intricacies of managing digital assets. Create and maintain support articles in our Knowledge Base to address common customer questions. Create above-and-beyond customer service experiences that surprise and delight. Use problem-solving...

Description Exodus Community Support Engineers (CSEs) build trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week. Do you like managing your own digital assets? Do you enjoy problem-solving by reading and searching for answers? Do you love helping others and teaching your friends about all facets of cryptocurrencies?· If you answered yes to these questions, read on.. Exodus receives hundreds of emails and chat messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with customers through email and social media. What You Will Do Assist users in navigating the intricacies of managing digital assets. Create and maintain support articles in our Knowledge Base to address common customer questions. Create above-and-beyond customer service experiences that surprise and delight. Use problem-solving abilities to resolve unique...

At   Exodus   we pour our hearts into every detail, from pixel-perfect icons to subtle sounds, creating a cryptocurrency experience that works for everyone. Our goal is to remove the geek requirement and make it fun and easy to learn and use cryptocurrency. No technical talk. No confusing steps - we think it shows Job Description Exodus is looking for a meticulous Backend Engineer to focus on our backend Core Services. As a Node.js Engineer, you believe strongly in testing and using your analytical skills to solve complex problems.   What You'll Do Submit pull requests for critical back-end servers coded in Node.js, which talk to Exodus Wallet clients. Write loads of tests to ensure code performs as expected. Feature development work on Core Services Applications (With a focus on Exchange and Pricing Server) Support, Maintain, and improve our Core Services Applications Open dialogues with our community support engineers to understand what can be improved...

Description Exodus is looking for an engineering manager excited to work with a company who wants to help the world exit the traditional financial system and move into using cryptocurrency. We are looking for someone to lead our Backend services team as well as the team that supports our growing list of assets. We are currently growing exponentially and need strong leadership to head the way for some exciting projects where we will do things that have never been done in the crypto space. What You Will Do Technical Leadership This is a 100% engineering management role. While you won’t be coding, you   will   help the team drive architectural decisions, define standards, and develop professionally. Cross-Functional Scheduling This person will be coordinating cross-functionally with Product Managers and other Engineering leaders. Internal Planning This role will also schedule work   within   the team to ensure the long-term scalability. Examples:...