34 jobs found in singapore

We're looking for a Community Manager to interact directly with our community and get them excited about blockchain domains. You will answer questions, share information resources, create support tickets for support engineers to complete, and follow up with customers to ensure their issues are resolved. You will communicate with customers primarily via live web chat, but also over email, Telegram, Twitter, and other channels. Community Managers will work in shifts so that someone is monitoring the community 24/7. Your goal is to assist, educate, and excite every member of the community. What you will do: Communicate directly with customers via web chat, Telegram, Twitter, DM, email, and other channels - answer questions, resolve issues, make them happy Create support tickets and work with Support Engineers to ensure a great customer experience Monitor conversations via live web chat and guide the conversation towards learning and positivity Contribute to a knowledge...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. The Role Assist with the build out of monitoring and reporting of market risk relating to internal trading activity.   Responsibilities Work within the BitMEX Link technology organisation to build monitoring and reporting capabilities for our market risk and product control stakeholders Ensure high data quality through analysis and working with large datasets and liaising with Data Engineering and Electronic Trading Platform Engineers to ensure there are no data gaps. Build accurate reporting allowing...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. BitMEX runs some of the world’s most advanced KDB systems. With them, we run one of the world’s largest cryptocurrency futures exchanges, facilitating more than a billion dollars of volume per day and several thousand transactions per second. The history of our company is inherently linked with KDB and since 2014 we’ve been building our team of world-class KDB experts in order to continually improve our product offering for our clients.  The Team The Trading Engine sits at the core of the BitMEX platform and handles all...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Role Overview The goal of the application security engineer is to ensure that no code running in BitMEX’s environments is actively malicious or vulnerable to exploitation. She or he achieves this by implementing a variety of security controls in the form of automated code scanning, security reviews, secure coding guidelines, implementation of secure by default services and libraries, and manual security testing. The application security engineer works closely with the security detection and response and product engineering (PE)...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Purpose of the Role Reporting directly to the Head of  Performance Marketing, the role is to set up, establish and govern overall marketing intelligence and analytics for the team   Responsibilities Plan and implement overall marketing analytics strategy Define the most important KPIs to track and measure. Monitor performance KPIs, drive quarterly performance reviews with the performance marketing team Work with vertical leads to Test, measure, analyze, and optimize the performance of search, social, content...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Role Overview As part of the Marketing Acquisition team this person will lead planning and all go to market strategies for products launches. In your supervisory position you are responsible for developing and implementing marketing programs, managing resources, all while making sure projects and campaigns are completed in time and within budget. You are a very organized, structured person, with strong working experience as project manager in marketing with a track record of successful projects and campaigns. Experience working in...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Role Overview As part of the Marketing Acquisition team, this person will lead the CRM and retention strategy for BitMEX retail business. In your supervisory position you are responsible for developing and implementing onboarding and retention user journeys, managing resources, and interact with other central teams. You are a very organized, structured person, with strong working experience as main responsible for CRM and retention with a track record of successful projects and campaigns. Experience working in...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Purpose of the Role : As a key member of our Marketing team, you’ll work closely with fellow writers, designers and a broad range of internal stakeholders to bring BitMEX’s fresh design, voice, and point of view to the millions of users across the globe that use our platform on a daily basis — helping to bring BitMEX back as the most recognised Cryptocurrency brand in the world. This position can be fully remote or can work in one of our locations globally. Responsibilities:   As part of the design team, develop...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. This role can be based anywhere except China. Overview The role of the Customer Support Specialist is to assist our users during the allocated time zone via a number of channels - including but not limited to - our CRM (Freshdesk), the BitMEX Trollbox, Reddit and Telegram.  You will be required to continuously identify and evaluate customer needs in order to achieve the highest quality of customer satisfaction. You will be expected to monitor the community for any emerging issues and bring forward any feedback or proposals...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. The Team The Trading Engine sits at the core of the BitMEX platform and handles all brokerage and trading aspects. The Trading Engine team is responsible for order management, risk checking, position keeping, PNL calculations, risk management, market data distribution, order matching, and settlement. We are building a best-in-class engineering team to help us scale the BitMEX trading platform to millions of users and millions of transactions per second. We are looking for strong technologists with keen interest in building the...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Purpose of the Role Reporting directly to the Head of Engagement, the role is to set up, establish and develop marketing activities to ensure a sustainable customer growth in the area. Responsibilities • Lead a consistent marketing growth strategy in the area to grow these KPIs: number of local registered users, number of monthly active users, trading volumes of the users, web traffic share, spot monthly users, futures monthly users, fiat penetration • Establish/Grow the community of BitMEX in the area and define KPI, moderate...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Purpose of the Role : The Data Team is responsible for analyzing how initiatives and business has performed; developing visualizations and reports for executives and teams; supporting the organisation’s data-driven roadmap; maintaining data integrity across requests from most departments from Product, Marketing, Legal and Compliance to Business Development, Support and Operations.  The team is organised as 24/7/365, shifting between time zones at lunchtime (Asia, Europe and the America). Morning is spent on support work...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Purpose of the Role   The role will be part of the new CRM team and will focus on the segmentation, upselling, reactivation of the existing database. This role will work hands on the retention activities set by the CRM Manager and will be measured with KPIs like churn rate, LTV values and frequency of trade. The Retention Specialist will be also responsible, in coordination with the CRM Manager, to work with Analytics team to create a set of reports to evaluate the retention performance over time, track and optimize the...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Role Overview   The Senior DevSecOps Engineer will contribute to the successful operation of the BitMEX cybersecurity tool stack, assist in securing CI/CD pipelines, uplift the container security posture and deploy infrastructure as code security including various automated and manual vulnerability testing processes. Key Responsibilities Design and implement secure automation solutions for development, testing, and production environments Collaborate with Product Management and Architects to contribute to the...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Overview We are looking for an outstanding recruiter based in Singapore to help drive the ongoing expansion of our highly successful global fintech organisation.  This hands-on role will be key in supporting our ambitious tech recruiting initiatives which play an essential part in supporting the commercial objectives of our business. Working closely with our hiring managers, you will formulate and implement strategies to source and attract the very best talent.  You will have a fantastic opportunity to shape and...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Role Overview The Client & Business Development team is responsible for identifying new business opportunities, the coverage and growth of Corporate and VIP clients, maintaining existing business relationships with our partners in the region, conducting competitive market analysis, and enhancement of brand recognition. This role will be part of that global team, initially focusing on clients in APAC. On a regional level they will work closely with other teams to provide insight and feedback...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Job Purpose BitMEX explores, incubates, and pursues opportunities and investments, as part of its mission to reshape the modern digital financial system into one which is inclusive and empowering. BitMEX is a pioneer in the industry whose trading platform handles tens of thousands of low latency transactions per second, representing several billions of dollars traded every day. The BitMEX infrastructure team sits at the core of the business and is responsible for the reliability and scalability of all the services that power the...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Role Overview As a member of our growing marketing team, manage our brand’s social media presence and evolve the way we use our mix of channels to more effectively build reputation, drive growth, and engage with a purpose. Use your creativity, conviction, and sharp judgment to create marketing campaigns on social media that stay true to our brand values, tone of voice, and strategy.  Engage with our online audience via community management. Develop a deep understanding of our industry and our business and work with external...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Role Overview  Provide support for planning and management of various Information Security and Cybersecurity initiatives to support the establishment of all our business. Ensure that projects are completed to specification, within an established time frame and budget. Key Responsibilities Drive the planning, coordination and execution of security tool implementation and solutions Develop project plans with clearly defined milestones and deliverables. Determine resources required to implement initiatives and...

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day. Purpose of the Role As a Senior Software Engineer you will have the opportunity to take part in being responsible for Integrating the different BitMEX business lines custody needs to our third party custody solutions, as well as designing BitMEX's groundbreaking long term solutions. The Custody Engineering Team powers the custody of bitcoin /altcoin deposits, enabling many thousands of trading customers to make secure deposits as margin in our Trading Engine. Our systems are responsible for tracking deposits, creating...