Manager, Payment Operations

  • Gemini
  • New York, New York; Seattle, Washington; San Francisco, California
  • Jan 10, 2023
Business Operations

Job Description

Empower the Individual Through Crypto

Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement.

The Department: Payments

The Payments Operations Team at Gemini are thought leaders in the digital asset payments operations space. Our mandate is to bridge the traditional world of finance with the innovation of cryptocurrency products, providing our clients with a best-in-class financial institution experience.

The Role: Manager, Payment Operations

The Manager, Payment Operations is responsible for the management, development, and implementation of Gemini’s payment operations globally.  


  • Accountable for the direction/management and development of a diverse, global payment operations team
  • Drive continuous payments process improvement, automation, and operational efficiency
  • Manage customer payment reconciliation efforts
  • Develop strategy that includes identifying new payment partners, assessing payment product enhancements, and recommended approaches eg. SWIFT, JPM RTP, Paypal
  • Participate in next-generation new product integrations
  • Collaborate with Gemini's Payment Product Managers, Engineering, and Corporate Treasury teams to assist in implementing products or features build to automate and expand Gemini's payment offerings to customers

It Pays to Work Here

The compensation & benefits package for this role includes:

  • Competitive starting salary 
  • A discretionary annual bonus 
  • Long-term incentive in the form of a new hire equity grant
  • Comprehensive health plans
  • 401K with company matching
  • Annual Learning & Development stipend 
  • Paid Parental Leave
  • Flexible time off

Salary Range: The base salary range for this role is between $137,000 - 192,000 in New York City, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.