At Exodus, we refer to our Customer Support Specialists as Community Support Engineers (CSEs)! Our talented team of CSEs builds trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week.
If that sounds interesting to you and you...
...then please read on!
Exodus receives hundreds of emails and chat messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with customers through email, our live Slack chatroom, and social media.
Exodus Community Support Engineers make between 50k - 65k+ USD. The starting salary is $50,000 USD. All salaries are paid in Bitcoin.
Health: Most of our health insurance plans are covered 100% for you and covered 50% for your dependents. We’ll also cover dental insurance. If you are outside of the United States, we will reimburse you up to $500 per month for any medical and dental insurance for you and your dependents.
PTO: 30 days of paid time off per year on top of a flexible schedule where you can work wherever and whenever. If you’re part-time with us, you’ll still receive 15 days of paid time off.
Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members but we allow you to take all the time you need to grieve outside of that.
Parental Leave: 12 weeks of fully paid leave with and a month of flexible work for the primary caregiver.
Tax help: Getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.
Perks: Exodus offers a variety of seasonal perks including free subscriptions to services like Calm and Masterclass, coverage for gym memberships and therapy. We want to make sure all of our employees know they are our priority and we give back for your hard work often.
At Exodus, we pride ourselves on hiring people from all around the world. We work with individuals from various backgrounds; some traditional and some a bit more unconventional. Overall, our goal is that you have a great candidate experience with us.
Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. Our mission is to help half of the world exit the traditional financial system and move into the crypto financial system by the year 2030. To do that we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and who love what they do professionally.