About the Role
Kraken’s Pro Verifications team is expanding as fast as the crypto industry itself. As part of the Client Engagement function, the Pro Verifications team plays a crucial role in Kraken’s mission. Our team’s objective is to provide an exceptional onboarding experience to clients wanting to invest their company funds, trade in larger volumes or offer cryptocurrency payment options to their customers. Our fully remote, global team collaborates to solve problems and innovate ways to push the bar higher, and continually raise the standard of services we offer.
As a Corporate Onboarding Associate, you will use your strong written communication skills to communicate with clients directly through email. Your daily focus will be using your background in KYC onboarding to process the applications of professional traders and institutional investors to help ensure only permissible funds are traded on our platform. You will find opportunities to contribute to the exceptional client experience that is strengthening our among these important clients and the rest of the crypto space. Together, we contribute to the further legitimization of the cryptocurrency movement and to the acceleration of adoption.
Our ideal candidate is a crypto-passionate client-advocate with an eye for detail. You must be ready to work hard with a close-knit team of sharp, critical thinkers in a culture cultivated for feedback. You will succeed if you are comfortable working in a fast-paced environment and motivated to master the skills required to excel at your role. You will fit in if you are excited by being at the forefront of the crypto industry representing a leading exchange. We are here to win and you must be too.
This is a fully remote role requiring English fluency. You must be willing to work weekends.