About the Role
Our Client Experience Team lives out our mission of accelerating the adoption of cryptocurrencies everyday, by providing amazing experiences to our clients. The Pro Client Onboarding Manager has overall responsibility for the strategy and execution of delivering outstanding service onboarding our corporate & high net worth clients. You will be responsible for establishing an amazing onboarding experience that results in Kraken Evangelists. To achieve this, you will navigate the regulatory & compliance landscape while leading the Pro Team in delivering exceptional service. You will play a critical role in advancing our mission through delivering a ‘6-Star’ client onboarding experience.
Responsibilities
Requirements
As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto.
Kraken is trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide. Our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption.
2021 was a pivotal year for the industry, and we saw our most significant growth to date. We also celebrated our 10th anniversary, doubled to 2500+ people, and brought innovative products and services to market.
Most notably, our teams enabled millions more clients to trade digital assets through our mobile app, facilitated crowd loans for new projects through Parachain Auctions, and helped our clients collectively earn rewards while securing information through Proof of Stake. Plus, an NFT offering is launching soon.
But we’re only just getting started. We are pioneers in crypto and we want you to add your value to the everyday lives of billions.
Now is not the time to sit on the sidelines. Help us bring crypto to the world.
kraken.com/careers