User Experience Lead

  • WisdomTree
  • Remote
  • Nov 14, 2021
Full time Blockchain Customer Service Design Digital Engineering - Frontend

Job Description

WisdomTree, a global ETF and Digital Assets leader and innovator for over 20 years, is on a mission to usher in the next chapter of financial services with our new Digital Assets business unit. Functioning as an internal startup focused on accelerating growth, this business unit expands well beyond the firm’s existing ETF business by leveraging blockchain, crypto, DeFi, and tokenization technology to deliver transparency, choice, value, and accountability to users around the world.


We’re looking for our first design hire, a User Experience Lead, to build and grow the experience discipline. This role will be instrumental in how we move forward and will help own the design of our customer facing applications, as well as internal tools and portals. From archetypes and customer journeys to workshops and user testing, we’re searching for someone who has the experience to hit the ground running and isn’t afraid to get their hands dirty in the process. 

About the Role

  • You’ll be the first UX hire, tasked with building and owning the experience design discipline across all digital properties
  • Transform business needs, research, data, and other user insights into innovative concepts that solve user needs 
  • Run co-creation sessions (including sketching, ideation, and prototyping) and facilitate workshops
  • Craft core deliverables and artifacts (sitemaps, audits, process flows, design systems, high-fidelity mockups, etc.)
  • Set visual direction and provide experiential guidance for our digital ecosystem that spans mobile applications, web portals, outreach marketing, and more.
  • Own and implement a design process that efficiently moves ideas from concept to design
  • Partner closely with product management and leadership to define and build amazing human-centered experiences.
  • Collaborate with our existing design and brand agencies, with the intent to eventually takeover those workstreams in-house
  • Help build a design system that combines delight and systematic thinking to deliver incredible experiences for global audiences.
  • Work with product leadership to establish unified strategic and experiential approaches.
  • Eventually, you’ll build out the UX/UI organization, hiring and leading a team of design professionals to implement best-in-class experiences

Your background

  • A strong portfolio of work that spans a wide variety of digital products and services
  • 8+ years in a UX/UI role, with a focus on creating human-centered, digital experiences
  • The capacity and desire to lead a team of creatives
  • A self-starter who thrives in ambiguity and finding the right course of action
  • Passion for continual practice and process improvement
  • Strong understanding of common software development practices 
  • Continued awareness of design trends and innovation

Nice to Have

  • Preferably be based in NYC, but we’re open to anyone who can work Eastern Time hours
  • Previous experience in a consumer-focused tech organization
  • Fintech or Financial Services experience
  • Prior experience taking an app from ideation to launch
  • Familiarity with the cryptocurrency & blockchain space

If you don't meet all the requirements for this role, but feel you have something unique to contribute to WisdomTree, we'd love to hear from you. Please do apply and tell us more about you in your cover letter.

About Us

WisdomTree Investments, Inc. launched its first exchange traded funds (ETFs) in June 2006 and, through its subsidiaries in the U.S. and Europe, is a global exchange traded product (ETP) sponsor and asset manager. WisdomTree offers products covering equity, commodity, fixed income, leveraged and inverse, currency, cryptocurrency and alternative strategies. WisdomTree pioneered the concept of fundamentally weighted ETFs and active ETFs and is currently an industry leader in both categories (as measured by assets under management). WisdomTree is the only publicly traded asset manager exclusively focused on the ETP industry. WisdomTree’s common stock is listed on the NASDAQ Global Market under the ticker WETF.


Remote First

WisdomTree is a Remote-First organization headquartered in New York City. Fully vaccinated employees will have the flexibility, and, subject to their position, may be required to report into the office on occasion.


COVID-19 Vaccination Policy

WisdomTree is requiring all new employees to be fully vaccinated prior to their start date. In accordance with CDC guidelines, fully vaccinated is defined as two weeks after an individual’s second dose of either the Moderna or Pfizer COVID-19 vaccines or a single dose of the Janssen (Johnson & Johnson) vaccine.


Mission, Vision & Values

WisdomTree is committed to delivering a better investment and financial experience through the quality of our products and solutions, and finding alignment within our community on our core values: WisdomTree employees strive for Excellence & Innovation, work with Transparency & Accountability, and show each other Fairness & Respect. We welcome the applications of qualified individuals who will support this mission and thrive in our collaborative and empowering work environment.

Learn more at www.wisdomtree.com 

WisdomTree is proud to be an Equal Opportunity workplace. We believe that diverse teams produce the best ideas and outcomes. We are committed to building a culture of inclusion, entrepreneurship and innovation across gender, race, age, sexual orientation, religion, disability and identity.