Junior Product Operations

  • Polygon
  • Jan 10, 2022

Job Description

What is Polygon?
Polygon is the leading platform for Ethereum scaling and infrastructure development. Its growing suite of products offers developers easy access to all major scaling and infrastructure solutions: L2 solutions (ZK Rollups and Optimistic Rollups), sidechains, hybrid solutions, stand-alone and enterprise chains, data availability solutions, and more. Polygon’s scaling solutions have seen widespread adoption with 3000+ applications hosted, 1B+ total transactions processed, ~100M+ unique user addresses, and $5B+ in assets secured.
The Role
Manage a queue of operational requests, prioritizing against evolving business priorities.Serve as the primary system administrator for incoming email requests.Maintain expert level understanding of all Products.Coordinate internally to ensure all docs are updated.Collaborate with other teams to ensure efficiency and cross functional alignment as we build and scaleSupport a culture of continuous improvement to continually raise the bar of executionDesign and implement contact forms, including triggers, conditional fields.   

What you need to succeed:

  • 1+ years of experience in customer support.
  • Must be good in communication.
  • Basic technical knowledge will be preferred.
  • Blockchain knowledge will be added advantage

Work from anywhere (Remote first)Flexible working hoursFlexible vacation policyCompetitive Salary + Token bonus (portion or all can be paid in Crypto) 
Polygon is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Learn More about Polygon
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