Senior Risk Manager

Who We Are 

Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 50 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone.

Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Austin, Malta, Miami, Singapore, Japan, but we believe in you working wherever you work best.

About the Team:

The Risk function at OKCoin is responsible for the overall risk and fraud prevention culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. We’re also deeply committed to moving the needle on risk standards for the crypto industry, building products in a compliant way, and protecting the company from financial, regulatory and reputational risks. Our team consists of seasoned risk professionals who are based across our global offices.

About the Opportunity

The successful candidate will have fraud & risk experience in a global environment, with proven track record of managing fraud risk operational teams. You’ll own the establishment of the fraud risk team in Dublin, including recruitment, establishing fraud processes, policies, and procedures/guidelines.

At your core, you’ll thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. You must also have strong prioritization skills and willingness to roll up one's sleeves to get the job done. Most importantly, you’ll drive results and significantly support the growth and adoption of our products and features while building the fraud risk culture and risk management strategies.

What You’ll Be Doing:

• Create the strategy to continuously build and mature our fraud risk investigations team. Manage the day-to-day operational and capacity needs, while handling and supporting escalation.
• Create and maintain new and existing risk and fraud policies, procedures, and processes to support new and existing products and services.
• Create and implement a risk operational excellence program and culture supporting our customer servicing to align customer experience with our risk policies, processes, and procedures.
• Work closely with key partners and stakeholders to educate and influence the company regarding fraud risk management on our platform.
• Manage the performance of a team of fraud risk investigators.

What We Look For In You:

• 8+ years of leadership experience in fraud investigations and risk management with a track record of being strategic, analytical, and operational execution oriented.
• Proven track record of designing and implementing fraud risk operational strategies for optimization and efficiency.
• Strong capabilities and experience in driving fraud risk analytics to enable business growth while balancing risk and rewards.
• Ability to work collaboratively with a broad range of business functions, with an emphasis on key business partners and senior management.
• Ability to thrive in a fast-paced, dynamic environment, with the abilities to adopt a roll up your sleeves and just do it mindset and mentality.
• Natural coach, mentor, and leader with commitment to supporting team growth by adopting an effective servant leadership approach with employee engagement strategies.

Nice to Haves:

• You either are already or are eager to become an expert in the blockchain and cryptocurrency landscape and will understand how speculators, traders, digital asset exchanges, blockchain money services businesses and financial institutions operate.
• Experience working in a disruptive technology, successfully launching products, ideally, within FinTech, eCommerce, SaaS, AdTech, or Digital Wallet business experience
• Familiarity with product management processes and tools
• BA/BS/MBA preferred, but not required
• Certified Fraud Examiner (CFE) or Certified Anti-Money Laundering Specialist (CAMS) is preferred