Product Manager, User Center

  • Okcoin
  • San Francisco, CA, USA
  • Feb 02, 2021
Full time Product

Job Description

Who We Are

Imagine a world where everyone is a trader. OKCoin is on a mission to make crypto investing and trading more accessible to anyone around the world. We are building the next generation of tools to help onboard the investors and traders who have been on the fence about crypto.

OKCoin is a global exchange with offices in San Francisco, Malta, Hong Kong, Singapore, Japan and Korea. We are a collective of global citizens with a common passion to help decentralize finance and level the economic playing field for everyone around the world.

About the Opportunity

As the Product Manager for Onboarding & Security, you will build and improve OKCoin’s onboarding and security systems that allows customers to gain access to a wide array of crypto assets while having a seamless onboarding process. The scope of this role includes integrations with third party vendors, designing new onboarding & security flows customized for specific products, monitoring the data from our security & onboarding processes. You will be designing and building onboarding and security services from foundational services to public APIs.  You’ll be joining our growing product team to help define the future of our company and product. If you are an entrepreneurial product leader, who doesn’t hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you. 

Responsibilities:

  • Develop features and capabilities to facilitate seamless onboarding with the best security practices on OKCoin
  • Work with cross-functional team to translate business requirements into technical ones and communicate with the engineering teams to ensure execution within defined timelines 
  • Collaborate with designers, engineers and product managers to develop detailed product specifications
  • Plan, organize, and deliver new products and features to the market 
  • Drive global product launches and lead beta programs
  • Stay informed of the overall market landscape, including competitors and potential partners and best practices in the industry
  • Troubleshoot and solve technical and business related implementation problems in real-time, and assign to other team members or escalate when it is appropriate
  • Monitor key product metrics and continuously improve them through ongoing product iteration
  • Drive part of the onboarding experience of the platform focusing on drive global growth while deeply understanding technical requirements
  • Stay informed of the overall market landscape, including competitors and potential partners

Required Qualifications:

  • Prior product leadership experience with a track record of managing all technical aspects of a successful product throughout its lifecycle 
  • Ability to understand technical requirements related to identity verification, fraud prevention and AML
  • Ability to work cross-culturally with other team members around the world
  • Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for Product Development, Engineering, Design and Sales
  • Ability to understand and assess engineering, design and schedule tradeoffs
  • Previous experience designing infrastructure to have an scalable product according to the company goals
  • Strong analytical, prioritization, and problem solving skills and willingness to roll up one's sleeves to get the job done
  • Minimum of 5 years relevant work experience
  • Goal oriented person with passion for delivering results
  • Ability to travel to Beijing 20% - 50% (When possible)
  • Bilingual in Mandarin and English

Preferred Qualifications:

  • Past experience working in crypto exchanges is strongly preferred
  • Experience developing products in cryptocurrency or financial services
  • Experience working with fraud, security and compliance risk management 
  • Experience with Identity, KYC/AML, and regulatory technology third parties is strongly preferred
  • Familiarity with cryptocurrency exchanges
  • Passion for crypto and blockchain innovations
  • BA/BS technical degree or equivalent; MBA preferred

OKCoin Statement:

OKCoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.