Engineering Manager II, User Accounts

  • BlockFi
  • New York, NY
  • Jun 10, 2022
Full time Operations Management Engineering

Job Description

What is BlockFi?

BlockFi’s mission is to provide liquidity, transparency and efficiency to digital financial markets by creating products that meet the needs of consumers and corporations across the globe. We build bridges between traditional finance and digital markets that enable growth for all participants.

We’re a team of builders and strivers, proud to champion financial inclusivity and offer economic opportunities around the globe. We provide the same inclusivity to our team members. BlockFi is a place where diversity is celebrated, individuality is recognized, and every single team member is valued. We are changing the status quo to be the first financial company that people love, and we rely on our people to make it happen!

BlockFi is looking for an Engineering Manager to join our growing team!

About The Team:

The User Engineering team is responsible for the end to end establishment and management of BlockFi user accounts. We design, develop, and implement experiences & authentication strategies to ensure the security of our Clients at every stage of their BlockFi journey. As the Software Engineering Manager of the User Accounts team, you will lead a team of engineers tasked with building highly available, resilient, & secure services at global scale using Golang (Go) dedicated to facilitating user account management & onboarding which are critical to safeguarding our clients assets.

We’re building the core services that power our business. Our teams are globally distributed, working across different time zones and regions. Engineers at BlockFi are pragmatic problem solvers that are excited to tackle some of the most interesting challenges in the Crypto-FinTech arena.

Your Mission

As an Engineering Manager, you are an experienced team leader who is accomplished in steering the day to day of an engineering team including planning, architecture, execution, testing, and delivery.  You proactively resolve issues faced by your team but also know who/where to escalate issues when necessary.  You are a capable hands-on engineer and experienced team leader.  Keys to success include a willingness to take on accountability / ownership, a collaborative approach to problem solving, a focus on team building, and a bias for action.

  • Team Leadership
    • Capable manager who is self-reliant and inclined towards solving issues but still has solid judgment around when to escalate. 
    • Responsible for people management duties across engineering team members, including: team staffing, career development of individuals, retention and performance management.
    • Responsible for fostering a team culture that values collaboration, accountability, innovation, and results.
    • Responsible for ensuring team members follow established processes while fostering a culture that embraces continuous improvement.
  • Planning, Execution,  And Delivery
    • Proactively anticipates issues and works with their team to navigate around or mitigate potential hurdles.
    • Collaborates with cross-functional partners to organize the team’s backlog and planned work.
    • Responsible for organizing, leading, and delivering the team’s engineering work.
    • Responsible for quality of deliverables and should champion BlockFi standards of work.
  • Service Ownership
    • Responsible for planning care/maintenance of services owned by the team.
    • Accountable for system availability and monitoring system health; ensure alerts, metrics, and runbooks are in place; and debug issues in production.
    • Subject matter expertise around owned services.  Detailed knowledge of the what/how business capabilities are provided.

Your Expertise

  • Technical Breadth as well as Depth in Several Areas: 6+ years of industry experience working with, designing, and building distributed systems at scale. 
  • Team Leadership:  3+ years of leading a team of 6 or more engineers through daily work routines, performance management, and hiring/retaining talent.
  • Technical Ownership: Experience owning software systems end-to-end, designing, estimating, implementing, testing, maintaining, debugging, and supporting high-quality software in production.
  • Communication: Excellent communication, presentation and interpersonal skills. 
  • Collaboration: Empathetic and does the legwork required for building consensus. Always seeks out feedback on technical designs, solutions, and code.  

Your Perks:

We benefit from the great work our employees do each day. That is why we are committed to providing a variety of awesome benefits to help them live their best lives.

  • Competitive salary because we value your experience and expertise
  • Unlimited vacation / sick days because everyone deserves time for R&R
  • Employer contribution towards health coverage (including vision & dental) because your physical health and well-being is important to us 
  • Various fringe benefits such as 401k, Parental Leave, FSA/HSA, and Employee Assistance Programs because health coverage is more than just choosing your yearly plan 
  • Flexible work environment because we are a geographically dispersed team and we believe in balance
  • Pet insurance because all of your beloved family members should have coverage too
  • A close-knit team of enthusiastic, collegial and driven people to work alongside in a highly meritocratic environment because teamwork makes the dreamwork

 

Why BlockFi?

BlockFi has experienced incredible growth since our launch in August 2017. Our client base has grown to more than 225,000 (and counting), and the company now boasts more than $15 billion in assets on our platform. We recently completed a Series D funding round placing the company's valuation at $3 billion, and our team now has more than 500 people worldwide. We have established ourselves as a crypto market leader, and as we expand our product suite and geographic footprint, we expect our addressable market to grow exponentially.

BlockFi's leadership team has decades of experience in the traditional financial services and banking world, and we take a conservative approach to regulation that will position us well for sustainable long-term growth and expansion.

Our team is comprised of highly motivated professionals from diverse backgrounds. We are aiming to become the leading lender in crypto and are poised to redefine the global financial ecosystem for the better. In addition:

  • BlockFi is one of the first companies to ever offer crypto-backed loans and the only company whose founding team has an institutional understanding of the debt capital markets and regulatory landscape in the U.S.
  • $100 MM of Series A, B, and C funding led by Valar Ventures with participation from Susquehanna, Winklevoss Capital, Fidelity, Galaxy Digital, Akuna Capital, and Morgan Creek
  • $350 MM of Series D funding led by Bain Capital Ventures, partners of DST Global, Pomp Investments and Tiger Global
  • We are moving quickly and have already deployed substantial capital into the space, proving our ability to execute and capture customer demand

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