Senior Data Protection Manager

  • Luno
  • Multiple
  • Jun 15, 2022
Full time Management Data

Job Description

About the team

Luno’s mission is to put the power of crypto in everyone's hands and our exceptionally talented Legal team ensures that we are on solid legal ground every step of the way. 

The team exists to provide Luno and its people with the best environment possible to achieve our mission. Whether that’s by putting policies and procedures in place to protect our customers and their funds, working with regulators and law enforcement for the benefit of the industry as a whole, or working out the finer details of complex relationships with third parties, we’re here to ensure the foundations are in place for Luno to succeed.

The role in a nutshell

We’re looking for an exceptional Senior Data Protection Manager to join our Legal team. You will be based at Luno’s London office and will work closely with a wide range of internal stakeholders to build, implement and maintain a best-in-class global data protection programme at Luno.  

You will work closely with key stakeholders in the business, on all data protection related matters. Your role will require you to build out a high-performing data protection team. 

While you will operate independently, you will report to Paul, our Head of Legal, who is based in Cape Town.

Your mission will be

  • Building, implementing and maintaining a best-in-class global data protection programme at Luno, covering Luno’s operations in the Americas, and the APAC and EMEA regions.  
  • Building out a high-performing data protection team, sitting within Luno’s global Legal function.
  • Working closely with Compliance, Legal, Information Security, Internal Audit and Risk Teams, to assess, maintain and update Luno’s data protection rules and procedures and ensure implementation of the applicable data protection regulations across Luno’s global operations.
  • Measuring the effectiveness of compliance by conducting routine and focused audits of policy and procedure adherence, utilising the results to develop, revise and strengthen Luno’s data protection programme.
  • Working with and managing external legal advisors specialising in data protection law, as and when required.
  • Managing the relationships with the competent data protection supervisory authorities globally as required.
  • Developing, updating, revising, and/or implementing privacy policies, best practice procedures, controls and monitoring plans.
  • Act as an advisor for, and provide relevant training to, the Executive team and the business as a whole, on all matters regarding data protection.
  • Researching and analysing matters related to existing and new applicable regulatory requirements impacting data protection.

In your first six months, you will

  • Develop strong working relationships with key stakeholders in the business necessary for you to build, implement and maintain Luno’s data protection programme.
  • Commence building out a high-performing data protection team, sitting within Luno’s global Legal function.
  • Become an integral member of Luno’s global Legal, Risk and Compliance function, demonstrating critical judgement and an ability to work as part of a team as well as independently.
  • Taking responsibility and being accountable for matters you are working on.

A little about you:

  • 6+ years of dedicated working knowledge, and real-world experience of data protection and privacy best practice across multiple functions and geographies.
  • IAPP certification as a data protection professional (CIPP/E, CIPP/M, CIPP/T) will be highly advantageous.
  • Admission to practice law would be beneficial.
  • Comprehensive knowledge of the requirements of the privacy laws relevant to the US and the EMEA and APAC regions.
  • Experience advising executives and other senior business stakeholders on complex privacy challenges in a constantly shifting environment.
  • Excellent communication skills, analytical rigour, and high attention to detail.
  • A strong team player, with high EQ.
  • The ability to manage and deliver on multiple projects with competing deadlines. 
  • Sound business judgment, and a pragmatic approach, producing top quality, concise and practical advice across a broad range of matters impacting data protection.
  • Willingness and flexibility to learn and adapt in an exciting and evolving industry.
  • The ability to work across teams, functions and geographies, with high autonomy. 
  • The ability to think critically and creatively to solve complex problems, often in regulatory gray areas.

Life at Luno:

  • Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
  • Remote but reachable work policy gives you the freedom to choose between working from home or the office.
  • Improve body and mind, with excellent private medical insurance. 
  • Free training courses on Udemy and CodeAcademy.
  • Generous maternity / paternity and even paw-ternity for your furry friend.
  • Annual Inspiration Day.
  • A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts. 
  • Free lunch and snacks.
  • Free access to Headspace – a full library of guided meditations, sleep stories, and music.
  • 0 fees with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

About us:

Luno makes it simple to buy, store and explore crypto. More than 10 million people have chosen to invest in crypto with Luno using our platform, which is available on Apple, Android and as a desktop experience. We’ve enabled over $52bn of transactions and we securely store over $1bn for our customers around the world.

Our mission is to put the power of crypto in everyone's hands because we believe that giving people access to a robust and fair financial system is a basic human right. We are with customers at every step of their investment journey with clear, jargon-free information and an easy-to-use app experience that helps people get started from as little as $10.

In order to make crypto accessible to everyone, everywhere, we’re on the ground in more than 40 markets across North America, Africa, Asia and Europe. We are registered with all local financial intelligence authorities and proud of our strong Anti Money Laundering measures and world-leading compliance teams. All the crypto we store for our customers is regularly verified by independent auditors.  Luno is the trusted guide that will bring crypto to over 1 billion people by 2030.


We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.