21 jobs found in california

Description Exodus Community Support Engineers (CSEs) build trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week. Do you like managing your own digital assets? Do you enjoy problem-solving by reading and searching for answers? Do you love helping others and teaching your friends about all facets of cryptocurrencies?· If you answered yes to these questions, read on.. Exodus receives hundreds of emails and chat messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with customers through email and social media. What You Will Do Assist users in navigating the intricacies of managing digital assets. Create and maintain support articles in our Knowledge Base to address common customer questions. Create above-and-beyond customer service experiences that surprise and delight. Use problem-solving abilities to resolve unique...

Who We Are  Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 30 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone. Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan, but we are remote friendly and believe in you working wherever you work best.  About the Team: The People team is the heart and soul of Okcoin - they are responsible for hiring, attracting, and retaining the best talent. The team is made up of HR and Recruiting professionals whose goal is to provide the best experience for our candidates and employees while creating a supportive and warm company culture. They are a...

Who we are: Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 30 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone. Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan. We’d prefer for this person to be located in San Francisco, where our headquarters is located, but we have team members around the world and are remote-first.  About the team This role sits on Okcoin’s Brand Team within the Marketing organization. The Brand Team owns the digital and physical experiences that get the word out about Okcoin. From billboards to event sponsorships, we do it all — and all in the name of...

Who We Are: Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 30 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone. Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan. Even though this role is listed in San Francisco, we are remote friendly and believe in you working wherever you work best.  About the Opportunity:  We’re seeking a talented and passionate Email Marketing Associate (I or II) to join our Growth team. Candidates should be experienced, but willing to collaborate, adapt and learn. We’re a new team and growing rapidly. This is a great opportunity to get involved with...

Who we are: Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 30 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone. Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan. We are remote friendly and believe in you working wherever you work best.    About the Opportunity:  This is an essential role at one of the fastest-growing global cryptocurrency exchanges based in San Francisco. The Senior Corporate will report to the U.S. General Counsel as part of the US Legal team.   The right candidate will have prior experience working with a variety of internal stakeholders and various...

Who We Are: Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 20 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone. Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Malta, Hong Kong, Singapore, Japan, and Korea.  About the Team:  The US Legal team provides legal guidance to Okcoin across all operating areas and supports business growth by working with other business teams within the company to help them execute their goals.   About the Opportunity:  This is an essential role at one of the fastest-growing global cryptocurrency exchanges based in SF-SOMA (with  stunning views of the Bay Bridge). The Legal Operations...

About the Opportunity   Our mission is to help the next billion people experience the future of finance. We’re looking for UX Researchers to help define the future of our products, set strategies, and develop a culture of research driven user experience. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan, and while this role is listed in San Francisco,   we are remote-first and believe in you working wherever you work best.   Okcoin's customer base is evolving as more everyday people embark on their crypto-finance journey. We are seeking an experienced UX researcher to help us augment growth initiatives and dive deeper with testing for our Learn squad. You will regularly provide insights around the optimal voice, tone, and language to help our customers continuously grow in their confidence, knowledge, and applied understanding of crypto and DeFi concepts. You will be an instrumental part of the team, advising on roadmaps and key decision-making in...

About the Opportunity   Our mission is to help the next billion people experience the future of finance. We’re looking for UX Researchers to help define the future of our products, set strategies, and develop a culture of research driven user experience. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan, and while this role is listed in San Francisco,   we are remote-first and believe in you working wherever you work best.   Okcoin's customer base is evolving as more everyday people embark on their crypto-finance journey. We are seeking an experienced UX researcher to help us augment growth initiatives and get deeper with testing for our DeFi-centric squads. You will regularly provide insights around how to help our customers continuously grow in their confidence, knowledge, and applied understanding of crypto and DeFi concepts, including our Earn product and staking needs. You will be an instrumental part of the team, advising on roadmaps and key...

About the Opportunity   Our mission is to help the next billion people experience the future of finance. We’re looking for UX Researchers to help define the future of our products, set strategies, and develop a culture of research driven user experience. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan, and while this role is listed in San Francisco, we are remote-first and believe in you working wherever you work best.  Okcoin's customer base is evolving as more everyday people embark on their crypto-finance journey. We are seeking an experienced researcher to help us up-level our surveying and analytical capabilities, and uncover insights about current and potential users to shape our product and marketing strategy. As our first quant-centric research hire, you will be an instrumental part of the team, advising on personas, user journeys, and UX analytics-based decision-making for Okcoin. Success will be measured by designing, executing, and...

Who We Are   Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 30 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone.  Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan. Even though this role is listed in San Francisco, we are remote friendly and believe in you working wherever you work best.  About the Team   The Experience team at Okcoin is a global group of multidisciplinary creatives that believe in blending the best of visual and experience design to create delightful products for our customers. Product Design is a strategic, user-centric, and data-informed function within the...

Who We Are   Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 30 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone.   Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan. Even though this role is listed in San Francisco, we are remote friendly and believe in you working wherever you work best.  About the Team   The Design team at Okcoin is a group of multidisciplinary creatives, designers, technologists and writers that believe in blending the best of visual and experience design to create delightful products for our customers. Product design is a strategic, user-centric, and...

About the Opportunity   Our mission is to help the next billion people experience the future of finance. We’re looking for a leader to help define the future of content design for our products, set strategies, and develop a culture of excellent content in all areas where we interact with customers. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan, and while this role is listed in San Francisco,   we are remote-first and believe in you working wherever you work best.   You will play a key role in establishing an exceptional writing function and executing content strategy leading a team of content designers to advance our voice and content standards. Reporting to the Head of Design, you will collaborate with design, research, product, marketing and localization teams to deliver clear, empathetic, engaging content experiences that humanize our product, and align to customer needs and business needs. This is an exciting opportunity to drive a clear...

About the Opportunity   Our mission is to help the next billion people experience the future of finance. We’re looking for a leader to help define the future of content design for our products, set strategies, and develop a culture of excellent content in all areas where we interact with customers. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan, and while this role is listed in San Francisco,   we are remote-first and believe in you working wherever you work best.   As a Content Designer, you will dip your toes and dive headlong into high-impact content initiatives to guide our users through our products in an effective and delightful way. You’ll bring your experience working on consumer products to design content experiments, ship improvements, and measure results. If you love wrangling opinions, reconciling them with data, and making sure people are rowing in the same direction, then leave us a hello.  What You’ll Achieve Leverage...

BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. In 2020, BitGo launched Prime Trading and Lending, as well as BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes over 20% of all global Bitcoin transactions, and supports over 250 coins and tokens. BitGo’s customer base includes the world's largest cryptocurrency exchanges and institutional investors and spans more than 50 countries. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners. We are searching for an experienced Software Engineer to build React based mobile applications. BitGo processes a significant amount of cryptocurrency transactions so our applications need to be...

Who We Are Imagine a world where everyone is a trader. OKCoin is on a mission to make crypto investing and trading more accessible to anyone around the world. We are building the next generation of tools to help onboard the investors and traders who have been on the fence about crypto. OKCoin is a globally licensed exchange with offices in San Francisco, Malta, Hong Kong, Singapore, Japan and Korea. We are a collective of global citizens with a common passion to help decentralize finance and level the economic playing field for everyone around the world. About the Opportunity As the Fraud and Risk Product Manager, you will build OKCoin's fraud and risk systems and product roadmap to enable our legitimate customers gain access to a wide array of crypto assets. The scope of this role includes integrations with fraud vendors, designing new fraud detection methods and tools, working with other product managers, monitoring the data from our platform and payment systems to...

About Kraken Kraken is changing the world. Join the revolution! Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from...

OKCoin is on a mission to make crypto investing and trading more accessible to anyone around the world. We are building the next generation of tools to help onboard the investors and traders who have been on the fence about crypto. OKCoin is a globally licensed exchange with offices in San Francisco, Malta, Hong Kong, Singapore, Japan and Korea. We are a collective of global citizens with a common passion to help decentralize finance and level the economic playing field for everyone around the world. You are a self-starter who will represent OKCoin in discussions with high volume, institutional digital asset traders in the North America region with the goal of converting these entities into OKCoin clients. In addition to managing and growing these relationships, you will deliver client feedback to our Product team to assist their quest to build a leading user experience. You will also engage with data aggregators, and other industry service providers who can enhance the...

BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. In 2020, BitGo launched Prime Trading and Lending, as well as BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes over 20% of all global Bitcoin transactions, and supports over 250 coins and tokens. BitGo’s customer base includes the world's largest cryptocurrency exchanges and institutional investors and spans more than 50 countries. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners. BitGo is looking for a  Cryptography Engineer   to join our team. BitGo processes a significant amount of cryptocurrency transactions so our applications need to be fast, accurate, scalable and...

Who We Are Imagine a world where everyone is a trader. OKCoin is on a mission to make crypto investing and trading more accessible to anyone around the world. We are building the next generation of tools to help onboard the investors and traders who have been on the fence about crypto. OKCoin is a global exchange with offices in San Francisco, Malta, Hong Kong, Singapore, Japan and Korea. We are a collective of global citizens with a common passion to help decentralize finance and level the economic playing field for everyone around the world. About the Team The product team at OKCoin is a multidisciplinary group that implements the strategy, roadmap, and feature definition for our product lines. We strive to understand our customers’ pain points, prioritize product features that drive the greatest value for customers and the business, and work cross-functionally from ideation to development to post-release, to make the vision a reality. About the Opportunity...

Who We Are Imagine a world where everyone is a trader. OKCoin is on a mission to make crypto investing and trading more accessible to anyone around the world. We are building the next generation of tools to help onboard the investors and traders who have been on the fence about crypto. OKCoin is a globally licensed exchange with offices in San Francisco, Malta, Hong Kong, Singapore, Japan and Korea. We are a collective of global citizens with a common passion to help decentralize finance and level the economic playing field for everyone around the world. About the Opportunity As the Product Manager for Payments, you will build and improve OKCoin’s payment systems that powers money movement to help our customers gain access to a wide array of crypto assets. The scope of this role includes integrations with international payment providers, designing new payment methods, monitoring the data from our payment systems, and building a robust fraud detection and prevention...